Effective Date: 16 July 2026
At Sunnat Nikah, we strive to provide reliable and professional matrimonial services. Before purchasing any paid membership or Personalized Matchmaking Service, we encourage all users to carefully review the features and benefits of each plan.
By purchasing any paid service from Sunnat Nikah, you agree to the following Refund Policy.
All payments made to Sunnat Nikah are generally non-refundable, except where required by applicable law or where expressly approved by Sunnat Nikah.
Our services involve immediate access to digital features, profile visibility, matchmaking efforts, administrative work, and support resources. Therefore, refunds cannot normally be provided once a service has been activated.
Membership fees paid for the Online Self-Service Matrimony Platform are non-refundable once:
Whether or not you successfully find a suitable match does not qualify for a refund.
Fees paid for the Personalized Matchmaking Service are also non-refundable after our matchmaking team has started processing your case.
This includes activities such as:
As this service requires dedicated time and professional effort, no refund will be issued after the service has commenced.
If you accidentally make the same payment more than once due to a technical error, please contact our support team. After verification, the duplicate payment may be refunded or adjusted at Sunnat Nikah's discretion.
You may request cancellation of future services at any time. However, cancellation does not automatically entitle you to a refund for services already purchased or activated.
Sunnat Nikah reserves the right to suspend or terminate any account found to be involved in:
In such cases, no refund will be provided.
Refund requests, if any, will be reviewed individually. Sunnat Nikah reserves the sole right to approve or reject any refund request based on the facts of each case and applicable law.
If you have any questions regarding this Refund Policy or a payment made through Sunnat Nikah, please contact us through the Contact Us page available on our website.
